This time we tried being very proactive in letting people know not to park in unauthorized spaces. In addition to the signs, the staff member on duty was using the intercom speakers to alert drivers. Some people just won't listen. READ THE FAQs BEFORE COMMENTING
Church of 8 Wheels, Otis McDonald
The Hero Steps Up, Dougie Wood
Miles Beyond, Quincas Moreira
READ THE FAQs BEFORE COMMENTING:
Q: Why are cars towed from your lot?
A: Because they're parked illegally and take up space our customers need, 24 hours.
Q: But it's night-time. Businesses are closed at night. Do you really have to tow at night?
A: Yes. This business is NOT closed at night. It's very common for techs to visit in the overnight times in order to do maintenance on servers and systems. It's also possible that deliveries may need to be made during after-hours times.
Q: How do you know if it's a customer or not?
A: There is various technology at work to help with this. But the simplest answer is that if they're not in the building and they haven't checked in with the tech desk, their car doesn't belong in the lot.
Q: You suck.
A: That's not a question, but I get the point. And I've heard it all before. I understand you think you've got a witty, original insult for me. You probably don't. Save yourself the humiliation.
Q: Do you read the comments?
A: Sometimes against my better judgement, generally, yes.
Q: Why don't you just rent out spaces and make money?
A: Because that would eliminate parking spaces for the real customers of the business. It's not worth the few bucks.
Q: Do you get paid a fee or kickback for the towed cars?
Q: Are there signs posted about not to park?
A: Yes. No fewer than 6. Usually more if they're not damaged or destroyed.
Q: Your signs are misleading. Do they say 24 hours? Should they be mounted differently?
A: The signs specify 24 hours / 7 days a week. They're mounted in accordance with local laws.
Q: How many cameras do you have?
A: More than 60. Some you can see, some are hidden.
Q: What kind of cameras do you use?
A: A lot of different kinds, based on the application.
Q: Do you feel bad for these people who get towed?
A: Most of the time, not really.
Q: Why are you making fun of the people who get towed?
A: I'm not. I'm posting the videos because I think they're entertaining and educational.
Q: How come you never post videos of cars that belong there?
A: Because that wouldn't be entertaining at all. It would be completely boring.
Q: Why don't you stop people from parking?
A: Sometimes we do! It all depends on if we are able to catch what's happening live, but the company's techs have their jobs to do and are not always available to have their eyes glued to the parking lot cameras and be able to run outside.
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